Index of Questions
are the basic ideas behind Results-Based Accountability, and
decision making and budgeting?
How is this
all the other approaches we've seen over the years? Why is this not just the latest fad?
Where do we start in a (state, county, city or community) that wants to do
this? Where do we start in one that doesn’t want to do this?
1.8 How do we fit together different approaches when there is more than one approach to Results-Based Accountability being used in my area?
1.9 How can we work on long term well-being in a political environment with term limits and demands for immediate success?
1.11 How do we do this if the levels above us (e.g. federal, state, county, city) don't care and won't help?
3.2 How do we get people to understand the difference between Results-Based Accountability? (reprise)
3.3 What is the difference between indicators and performance measures? How do Results-Based Accountability fit together?
3.4 What is the relationship between performance measurement, performance accountability and evaluation?
B. IDENTIFYING PERFORMANCE MEASURES
3.8 What is the difference between measures that answer: "How much did we do? How well did we do it? and Is anyone better off?"
3.9 What is the difference between the 4 Quadrant performance measures and logic model performance measures?
3.10 How do we identify
performance measures for administrative functions like personnel, budgeting,
C. SELECTING PERFORMANCE MEASURES
3.12 How do we select the most
important " headline: performance measures for my program or service?
D USING PERFORMANCE MEASURES TO IMPROVE PERFORMANCE
3.14 What do we do with performance measures once we have them? How can we use performance measures to improve performance?