1. The Finance Project
2. The National Conference of State Legislatures
3. The National Governor's Association
4. National Association of Counties
5. Conference of Mayors
References
1. "Informed Consent: Advice for State and Local Leaders
on Implementing Results-Based Decisionmaking," Sara Watson, Finance
Project, 2000
The Short Answer
(1) Organizational:
(a) Build on existing forums: collaboratives, children's
cabinets, coalitions, family and child advocacy organizations and United Ways or
similar convening organizations.
(b) Create tables where people can work on what they are
passionate about. Use the results framework to keep these processes
disciplined. And make sure they get from talk to action quickly.
(2) Political:
(a) The well-being of children and families is often a area of
non-partisan common ground. Use this to leverage joint sponsorship of the
creation of collaborative and oversight structures, the creation of Children's
report cards and other tools, and the use of results and performance measures in
budgeting.
(b) Accountability for results is powerful rhetoric. Call the
question and use it for real change. Be smart about creating a win-win visible
success and building on it.
Full Answer
Part 1: Organizational
considerations: In many places there are already natural forums where work on results for
children and families is or can be lodged. These include:
(1)Children’s
collaboratives: These usually include public and private sector partners in
formal structure established in state or local law (See Cal 997 councils,
etc.)
(2)Children’s
cabinets: These are usually governmental entities made up of the “cabinet”
level officers responsible for major departments with services for children
and families (including: social services, health, mental health, education,
juvenile justice). Education may or may not be a part of such cabinets
depending on the political relationship (organizational and personal) of the Super indent
to the rest of state, county or city government. (See Maryland and Contra Costa
County)
(3)Children’s
coalitions: These are usually less formal alliances of advocacy organizations which may
or may not include public sector partners. (See Philadelphia Coalition for
Kids which produced "Report Card 2000: The Well-Being of Children and
Youth in Philadelphia")
(4)Individual Family and
Child advocacy organizations: In some states, counties and cities there is one
or more advocacy organizations which can sponsor the work.
(See California
Children's Advocacy Institute which produced the "California Children's
Budget Data Report" series, or Family Action of Sonoma County. )
(5)United Way or similar
“neutral” organization: United Ways have been central to the organization
of Results-Based Accountability efforts for children and families (and other
populations such as the elderly) in many counties and cities across the
country. Because United Ways often undertake strategic planning efforts
spanning the community they are natural sponsors of the development and use of
results, indicators, report cards etc. Examples of United Ways taking
leadership roles in Results-Based Accountability include the United Way of Santa Cruz California,
the United Way of Indianapolis, Indiana, the Lehigh Valley United Way in Bethlehem
Pennsylvania, the Metro United Way in Louisville, Kentucky, the United Way and
Community Chest of Cincinnati, Ohio, the Aloha United Way in Honolulu, and
others.
It is rare to find a county or city without one or more of these kinds of
organizational platforms in place. It is almost always best to use one of
these (or preferably all ofthese)
as the sponsors of the work.
An interesting dilemma lies in the question: Is it better for this work to lie
inside or outside of government? My view is that the work will have the
greatest long lasting effect if it is recognized or sanctioned by state,
county and city governments. The intent of Results-Based Accountability is to move
decision makers to invest in strategies that will measurably improve the
well-being of children and families. Many of the most important investment
decisions lie in the public sector budget and political processes. And
government use of these planning tools and techniques will more likely lead to
influence of the significant dollars already spent on children and family
services. (As of 2001: Inside government – see Contra Costa County; Outside government
see Sonoma County.)
There are several importantreasons
why government budget offices should develop Family and Children’s budgets.
First is credibility. Second, a children’s budget developed “inside” the
budget process has a greater chance of influencing the budget while it is
still under development.
Part 2: Political
considerations:
(1) The power of children and families issues: The well-being of children
and families is often an area of political common ground. For this reason it
is sometimes possible to make progress on Results-Based Accountability without the
usual political wrangling. This means that actions to sponsor the creation of
a children's council, the authorization of a children's budget, or hearings on
specific results may be taken with bi-partisan support.
(2) The power of accountability: It always sounds like good stewardship to
press for accountability through the business like use of data.
(a) This can work for population well-being (all children, all
families etc.) but is much less often seen there. This is partly or mostly
because there is no single entity to "hold accountable." It must
therefore take the form of a series of questions: "How are WE doing for children and
families in this state/county/city? How can WE do better?" The
political energy for this work can sometimes be garnered from the "embarrassment
factor." Is the state/county/city doing worse than comparable
jurisdictions? Are there some numbers (like reading scores or juvenile
violent crime) that are in the media and can be used as jumping off points?
(b) Performance measurement, on the other hand is much more
straightforward. Is the bureaucracy performing as it should? Few can argue
with the need to test performance of programs and agencies and hold the
managers of those programs and agencies accountable. The trick is to find a
useful version of this process. Most past performance accountability
processes have been paper exercises that are rightly ignored in both the
executive and legislative branches. The point of greatest leverage is of
course the budget process. And the logical starting point is to use this as
a platform to test the use performance data to inform decisions. Pick
a process that can start small, prove its utility and then be brought to
scale.
(2) Political capital, reelection and the chances of success: The chance
of success is probably the key political consideration. Success, in political
terms, means some tangible accomplishment which gets good publicity, builds
political capital and helps with reelection. With term limits, this often
means that some tangible accomplishment must be produced in a fairly short
period. Program performance improvements can be produced relatively quickly -
another reason why this is the easier thing to do. Population well-being takes
a lot longer to turn around. How can the need for short term success be
squared with the long term nature of progress on population indicators?
It is often possible to use the concept of "investing" in children
and families, and the plausible effects on later health and safety as the
bridge. Other tangible accomplishments include report cards, results hearings
in the area of child population well-being. Attached is a list of 11 things a
legislature could consider doing to advance Results-Based Accountability.
Another political consideration when using population or performance data
is that the data may not "look good." Someone must therefore be at
fault. If data is not improved over the course of a given term, that fault may
boomerang. By some calculations it is better not to look at the data than to
take the political risk of being blamed for the data. The high
visibility response to this involves courage and the use of political capital.
A lower visibility route may make sense in highly volatile political
environments. The use of bi-partisan or non-partisan approaches may also help
defuse political risk. The bottom line is that political leaders have a
political stake in the well-being of children and families. Most are genuinely
interested in progress, both short and long term, and are willing to support
sensible actions to advance well-being. The politics of that progress can
usually be managed if the problems are seen as "no-ones fault" and
the credit for success is shared among the many partners who contributed.